Privacy Policy | Dinopramoguparkas

Effective Date: 01/Jan/2022
Last Updated: 01/April/2025

Dino Pramogų Parkas (hereinafter referred to as "we", "us", "our", or "the Park") is committed to protecting the personal data and privacy of our website visitors, customers, and all users of our services, in full compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data. By using our website or services, you agree to the terms of this policy.

1. Who We Are

Dino Pramogų Parkas
Company registration number:
Address: Lentvario seniūnija Logistikos g. 4, Sausių kaimas, Karališkos kibininės teritorijoje, Logistikos g. 4, Sausiai, 21401 Trakų r. sav.
Email: Info@dinopramoguparkas.com
Phone: +370 645 18105 / +370 646 83017
Website: www.dinopramoguparkas.com

2. What Data We Collect

When you interact with us—whether by browsing our website, filling out a contact or booking form, or purchasing a ticket—we may collect the following types of personal data:

Identification Data: Name, surname
Contact Data: Email address, phone number
Booking Information: Date of visit, number of people in the group, selected activities
Payment Data: Billing information (when applicable, via third-party processors)
Device & Usage Data: IP address, browser type, cookies, device type, pages visited
Other: Any other personal data voluntarily provided by the user (e.g., through messages, feedback forms, or support requests)

3. Legal Basis for Data Processing

We process your personal data lawfully, fairly, and transparently under the following legal bases:

Consent (Article 6(1)(a) GDPR): For subscribing to newsletters or marketing communications.
Performance of a contract (Article 6(1)(b) GDPR): When you book or purchase services from us.
Legal obligation (Article 6(1)(c) GDPR): To comply with tax, accounting, or other legal requirements.
Legitimate interests (Article 6(1)(f) GDPR): To improve our services, website performance, and customer experience.

4. Why We Collect Your Data (Purpose of Use)

Your personal data is used for the following purposes:

To process and confirm bookings or reservations
To communicate with you regarding your inquiries or orders
To provide customer support
To improve website functionality and user experience
To send marketing emails or promotions (only with consent)
To comply with applicable legal obligations
To prevent fraud or misuse of services

5. Data Sharing and Third-Party Disclosure

We do not sell your personal data. We may share your data with trusted third parties only when necessary:

Service Providers: Hosting, email, booking, or analytics platforms (e.g., Google Analytics, MailerLite)
Payment Processors: For secure transaction handling (e.g., Stripe, Paysera, or PayPal)
Authorities: When required by law or court order
IT & Legal Advisors: For business continuity and legal compliance

Each third-party partner is GDPR-compliant and processes data only under our instructions.

6. Data Storage and Retention

Your data is stored securely on GDPR-compliant servers located within the European Economic Area (EEA).

We retain personal data for as long as necessary to:

Fulfill the purposes outlined above
Comply with legal obligations (e.g., tax records for 10 years)
Resolve disputes and enforce agreements

When no longer needed, your data will be securely deleted or anonymized.

7. Data Subject Rights (Your Rights)

As a data subject, you have the following rights under GDPR:

Right to access – Know what personal data we hold about you
Right to rectification – Correct inaccurate or incomplete data
Right to erasure – Request deletion of your data ("right to be forgotten")
Right to restriction – Limit how we process your data
Right to data portability – Receive your data in a commonly used format
Right to object – Object to processing based on legitimate interests
Right to withdraw consent – At any time, if processing is based on consent
Right to lodge a complaint – With the State Data Protection Inspectorate (VDAI) in Lithuania
- Website: https://vdai.lrv.lt
- Email: ada@ada.lt

To exercise your rights, contact us at: info@dinopramoguparkas.com

8. Cookies and Tracking Technologies

We use cookies to enhance website functionality, analyze usage, and deliver personalized content. You can manage cookie preferences via your browser settings.

For more details, see our separate Cookie Policy.

9. Children’s Data

We do not knowingly collect data from children under 16 without the consent of a parent or legal guardian. If you believe we have collected such data, please contact us immediately.

10. Data Security

We implement appropriate technical and organizational security measures, including:

SSL encryption
Firewall protection
Regular backups and access controls
Secure storage and data minimization practices

11. International Transfers

Your data is stored and processed within the EEA. If data is transferred outside the EEA, it will be done with appropriate safeguards in accordance with GDPR (e.g., Standard Contractual Clauses).

12. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. All changes will be posted on this page with an updated effective date. We encourage users to review it regularly.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Dino Pramogų Parkas
Email: Info@dinopramoguparkas.com
Phone: +370 645 18105 / +370 646 83017
Address: Lentvario seniūnija Logistikos g. 4, Sausių kaimas, Karališkos kibininės teritorijoje, Logistikos g. 4, Sausiai, 21401 Trakų r. sav.